Effective Date: October 15, 2025
By accessing or using the websites, mobile applications, and services of Incaroo.com ("Incaroo") (collectively, the "Services"), you agree to be bound by these Terms & Conditions (the "Terms"), our Privacy Policy, and any additional terms applicable to specific products or features. If you do not agree, do not use the Services.
By accessing or using the websites, mobile applications, and services of Incaroo.com ("Incaroo") (collectively, the "Services"), you agree to be bound by these Terms & Conditions (the "Terms"), our Privacy Policy, and any additional terms applicable to specific products or features. If you do not agree, do not use the Services.
Incaroo is a document preparation and filing assistance provider. We are not a law firm, accounting firm, or financial advisory firm. No attorney–client, accountant–client, or fiduciary relationship is created by your use of the Services. Information provided is for general informational purposes only and is not a substitute for personalized legal, tax, or financial advice from qualified professionals.
You must be at least 18 (or the age of majority in your jurisdiction) and have the legal capacity to contract. When you create an account, you must provide accurate information and keep it current. You are responsible for all activity under your credentials. We may refuse, suspend, or terminate accounts for any reason where permitted by law.
The Services may include: (a) entity name searches; (b) preparation and filing of formation, incorporation, and qualification documents; (c) registered agent services; (d) EIN/Tax ID assistance; (e) legal publication services; (f) annual report/statement reminders and filings; (g) compliance document templates (e.g., operating agreements, bylaws, resolutions); (h) mail forwarding/scanning for service of process and government correspondence; (i) business licensing research; and (j) support. We are a facilitator: your filings are ultimately processed by government agencies that we do not control.
You are solely responsible for the accuracy, completeness, and legality of information and documents you provide. We rely on your inputs to prepare and submit filings.
Preliminary name searches are informational and not a guarantee of availability. Government agencies make final determinations.
Any processing or delivery times shown are estimates. Government delays, rejections, mail delays, and force majeure events are outside our control.
State/federal/municipal fees and taxes are set by those agencies and are subject to change. We may collect such fees from you and remit them on your behalf.
You remain responsible for ongoing compliance (e.g., annual reports, franchise taxes, publication, licensing, etc.). Our reminders are courtesy only and not a guarantee.
When you subscribe to RA services, Incaroo (or an affiliate/contracted provider) will serve as your entity's registered agent to receive service of process and official government mail at a designated address in the applicable state.
We will make reasonable efforts to promptly scan and/or forward service of process and official mail to your account email and/or mailing address on file. You are responsible for ensuring your contact info is current.
Non-official mail (marketing, packages, checks, credit cards, etc.) may be rejected or destroyed if not covered by a separate mail forwarding plan.
Acting as RA does not include legal advice, representation, or defense.
You may change RA by filing with the state and paying any required fees. You must notify us in writing at least [30] days before renewal to avoid auto-renewal (see §11). If you fail to maintain RA service, your entity may fall out of good standing or be administratively dissolved per state law.
Our RA address may be provided by our affiliate or contracted local provider. We may change RA address with notice to you where allowed.
We can submit IRS Forms (e.g., SS-4) based on your inputs. You authorize us to act as a third-party designee to transmit your application where applicable. We do not guarantee EIN grant timing or IRS decisions.
We may provide research summaries or checklists; these are informational and not exhaustive. You must confirm requirements with the relevant agencies and obtain professional advice as needed.
Prices are shown at checkout and may change without notice (changes do not affect already-accepted orders). Government fees are passed through at cost unless otherwise disclosed.
By submitting payment details, you authorize charges for the selected Services, government fees, shipping, taxes, and any agreed add-ons or renewals.
Prices may exclude applicable sales/use/VAT/GST or similar taxes, which you agree to pay.
Certain Services (e.g., RA, mail forwarding, compliance reminders, annual report filing plans) are subscriptions that auto-renew annually (or at the stated interval) until canceled. Renewal pricing may change; we will notify you as required by law.
You may cancel subscriptions at any time with effect at the end of the current term. Some Services (e.g., RA) require proof of replacement filing before we can stop acting as RA.
We may suspend Services for non-payment. For RA, we may resign where permitted by law if fees remain unpaid after notice.
Because we begin work quickly and incur costs, our service fees are generally non-refundable once work has begun (e.g., document preparation, name checks, agency account setup).
Government and third-party fees are non-refundable once submitted.
If a filing is rejected due to our error, we will correct and refile at no additional service charge. If rejection arises from your inputs or agency discretion (e.g., name conflicts, prohibited words), you are responsible for any additional fees.
Template documents and downloads are non-returnable once delivered/accessed.
Nothing in this policy limits any non-waivable consumer rights under applicable law.
You agree not to initiate chargebacks without first contacting us to attempt resolution. Unauthorized chargebacks may be referred to collections and/or our attorney and could result in account suspension.
You retain ownership of materials you upload or submit (collectively, "User Content"). You grant Incaroo a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, transmit, and display User Content solely to provide the Services. You represent you have all rights necessary to grant this license and that your User Content complies with law.
You will not: (a) use the Services for unlawful purposes; (b) submit false, misleading, or fraudulent information; (c) infringe others' rights; (d) reverse engineer, scrape at scale, or interfere with security; (e) use the Services to compete, without our written consent; or (f) resell services without authorization.
The Services, including site content, templates, logos, and software, are owned by Incaroo or its licensors and protected by IP laws. Except as expressly permitted, you may not copy, modify, or create derivative works from the Services.
Our Privacy Policy explains how we collect and process personal data. Where required, a Data Processing Addendum (DPA) may apply for business customers. You will not upload sensitive personal data unless requested or necessary for the Services (e.g., SSN for EIN filing) and you acknowledge associated risks inherent to online transmission.
You consent to receive communications electronically (email, account portal, SMS where permitted). You agree that electronic signatures and records have the same legal effect as originals under applicable e-signature laws (e.g., ESIGN, UETA). You may withdraw consent by contacting [support email]; doing so may limit access to the Services.
We may retain copies of filings and communications for legal, operational, and archival purposes. We are not a records custodian and do not guarantee indefinite storage. Download/retain your own copies.
Reminders for annual reports, franchise taxes, BOI/FinCEN beneficial ownership reporting, and similar items are provided as a convenience only. You are solely responsible for timely compliance. We are not liable for missed deadlines.
Some features depend on third parties (e.g., payment processors, mail carriers, newspapers, registered agent affiliates). We are not responsible for those parties' acts or omissions. Your use of third-party services may be subject to their terms.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, Incaroo DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR THAT FILINGS WILL BE APPROVED BY ANY AGENCY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) Incaroo WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS/REVENUE, OR LOSS OF DATA; and (b) Incaroo's TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES SHALL NOT EXCEED the greater of (i) the fees you paid to us for the specific Service giving rise to the claim in the 12 months preceding the event or (ii) $[1,000]. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You will defend, indemnify, and hold harmless Incaroo, its affiliates, and their directors, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Content; (b) your use of the Services; (c) your violation of these Terms or law; or (d) your entity's operations.
We may suspend or terminate access to the Services (in whole or in part) for actual or suspected violations of these Terms, non-payment, fraud, security risk, or legal/regulatory reasons. You may terminate by closing your account and canceling subscriptions (subject to §11). Sections that by nature should survive termination will survive.
We may update these Terms or any Service feature at any time. Material changes will be posted on our website or sent to your email. Changes apply prospectively from the stated effective date. Your continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws of the State of New Jersey, without regard to its conflicts of laws principles, except where preempted by federal law.
Read this section carefully. Except for claims that may be brought in small-claims court, any dispute arising out of or related to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration will take place in New Jersey (or via remote video where permitted). You and Incaroo waive any right to a jury trial and to participate in a class or representative action. You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice to contact@incaroo.com.
We do not represent that the Services are appropriate or available in all jurisdictions. You are responsible for compliance with local laws. We may restrict access from certain countries or regions where prohibited by law or sanctions.
You represent that neither you nor your owners/beneficial owners are subject to sanctions or located in embargoed jurisdictions. We may request identity or ownership information to comply with KYC/AML obligations and may refuse or terminate Services if requirements are not met.
We are not liable for delays or failures caused by events beyond our reasonable control, including acts of God, labor disputes, war, terrorism, pandemics, government action, supply chain failures, utility outages, or internet disruptions.
Legal notices to Incaroo must be sent to [Registered Address / Legal Department Email] with a copy by email to legal@incaroo.com. Notices to you may be sent to your account email, postal address on file, or posted in your account.
These Terms, along with the Privacy Policy and any product-specific terms, constitute the entire agreement between you and Incaroo. If any provision is found unenforceable, the remainder remains in full force. Our failure to enforce a term is not a waiver. You may not assign your rights or obligations without our consent; we may assign to an affiliate or in connection with a merger or sale.
Incaroo.com
Address: 623 Eagle Rock Ave. Suite 388, West Orange, NJ 07052
Email: contact@incaroo.com
Phone: 888-888-8888
We will log and forward service of process to your designated email and, if applicable, mail address. Time is of the essence; you are responsible for monitoring your account and updating contact information.
We limit mail handling to government/SoP only. Storage limits, per-item scanning fees, or forwarding postage may apply.
We may resign as RA for non-payment, suspected unlawful activity, repeated policy violations, or where required by law. We will provide any required statutory notice.
You authorize us to file address/agent changes if needed to correct records or implement your instructions.
RA obligations vary by state; where state law conflicts with these Terms, state law controls for RA services in that state.
You appoint us as third-party designee to submit your SS-4 or similar forms to the IRS or relevant authorities.
Additional documentation may be required for foreign applicants (e.g., passports, ITIN alternatives). Timing varies.
We may send reminders and, if you select a filing plan, prepare and file required periodic reports based on your inputs.
You must provide updated officer/director/member/manager information, NAICS codes, and other required data in a timely manner.
We are not liable for penalties if you fail to provide data, approve filings, or pay fees in time.
We grant you a non-exclusive license to use templates for your business. Templates are generic and must be tailored.
Templates are educational resources and not legal advice. You are responsible for review and customization.
Mailing addresses are for receiving mail only and may not be used as a principal office where prohibited by law.
We may reject hazardous, perishable, illegal, or excessively bulky items.
Mail unclaimed after 90 days may be destroyed in accordance with our policy and applicable law.